Privacy Policy

This Privacy Policy outlines how highspiritos.com (referred to as the “Site” or “we”) collects, utilizes, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

If you have additional questions, need more information about our privacy practices, or wish to file a complaint, please contact us via email at support@highspiritos.com.

Collecting Personal Information

When you visit the Site, we gather specific information about your device, interaction with the Site, and details essential for processing your purchases. Additional information may be collected if you contact us for customer support. In this policy, “Personal Information” refers to any information about an identifiable individual. Below is a breakdown of the Personal Information we collect and the reasons for doing so:

  1. Device Information
    • Purpose of collection: To load the Site accurately for you and to perform analytics on Site usage for optimization.
    • Source of collection: Automatically collected through cookies, log files, web beacons, tags, or pixels.
    • Disclosure for a business purpose: Shared with our processor WooCommerce.
    • Personal Information collected: Version of web browser, IP address, time zone, cookie information, viewed sites or products, search terms, and interaction with the Site.
  2. Order Information
    • Purpose of collection: To provide products or services, process payments, arrange shipping, send invoices and/or order confirmations, communicate with you, screen orders for potential risk or fraud, and provide information or advertising based on your preferences.
    • Source of collection: Collected directly from you.
    • Disclosure for a business purpose: Shared with our processor WooCommerce.
    • Personal Information collected: Name, billing address, shipping address, payment information, email address, and phone number.
  3. Customer Support Information
    • Purpose of collection: To provide customer support.
    • Source of collection: Collected directly from you.
    • Disclosure for a business purpose: Shared with relevant vendors providing customer support.

Privacy Policy

This Privacy Policy outlines how highspiritos.com (referred to as the “Site” or “we”) collects, utilizes, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

If you have additional questions, need more information about our privacy practices, or wish to file a complaint, please contact us via email at info@highspiritos.com or by mail at the following address:

300 White Bridge Pike, Suite B, Nashville TN 37209, United States

Collecting Personal Information

When you visit the Site, we gather specific information about your device, interaction with the Site, and details essential for processing your purchases. Additional information may be collected if you contact us for customer support. In this policy, “Personal Information” refers to any information about an identifiable individual. Below is a breakdown of the Personal Information we collect and the reasons for doing so:

  1. Device Information
    • Purpose of collection: To load the Site accurately for you and to perform analytics on Site usage for optimization.
    • Source of collection: Automatically collected through cookies, log files, web beacons, tags, or pixels.
    • Disclosure for a business purpose: Shared with our processor WooCommerce.
    • Personal Information collected: Version of web browser, IP address, time zone, cookie information, viewed sites or products, search terms, and interaction with the Site.
  2. Order Information
    • Purpose of collection: To provide products or services, process payments, arrange shipping, send invoices and/or order confirmations, communicate with you, screen orders for potential risk or fraud, and provide information or advertising based on your preferences.
    • Source of collection: Collected directly from you.
    • Disclosure for a business purpose: Shared with our processor WooCommerce.
    • Personal Information collected: Name, billing address, shipping address, payment information, email address, and phone number.
  3. Customer Support Information
    • Purpose of collection: To provide customer support.
    • Source of collection: Collected directly from you.
    • Disclosure for a business purpose: Shared with relevant vendors providing customer support.
    • Personal Information collected: [Insert any other information collected, e.g., offline data, purchased marketing data/lists]

Minors

The Site is not intended for individuals under the age of [INSERT AGE]. We do not intentionally collect Personal Information from children. If you believe your child has provided us with Personal Information, please contact us for deletion.

Sharing Personal Information

We share your Personal Information with service providers to assist in providing services and fulfilling contracts. For example:

  • We use WooCommerce to power our online store. Read more about how WooCommerce uses your Personal Information here.
  • We may share Personal Information to comply with laws, respond to legal requests, or protect our rights.

Behavioral Advertising

We use Personal Information for targeted advertisements or marketing communications we believe may interest you. This includes:

  • Google Analytics
  • WooCommerce Audiences
  • Search Engine Optimization

Using Personal Information

We use your Personal Information to provide services, including offering products, processing payments, order fulfillment, and keeping you informed about new products, services, and offers.

Lawful Basis

In compliance with the General Data Protection Regulation (“GDPR”), if you are an EEA resident, we process your personal information under various lawful bases such as consent, performance of a contract, legal obligations, vital interests, public interest tasks, and legitimate interests that do not override your fundamental rights and freedoms.

Automatic Decision-making

If you are an EEA resident, you have the right to object to automated decision-making. We use limited automated decision-making through WooCommerce to prevent fraud.

GDPR

If you are an EEA resident, you have the right to access, port, correct, update, or erase your Personal Information. Contact us through the provided information. Personal Information may be initially processed in Ireland and then transferred outside of Europe for storage and further processing.

Retention

Personal Information collected during an order will be retained unless you request erasure.

CCPA

If you are a California resident, you have the right to access, port, correct, update, or erase your Personal Information. Contact us through the provided information. If you wish to designate an authorized agent for these requests, contact us at the address above.

Cookies

A cookie is a small amount of information downloaded to your device when you visit our Site. We use various cookies for different purposes, including functional, performance, advertising, and social media or content cookies. For a detailed list of cookies used, refer to WooCommerce’s current list of cookies.

Most cookies are persistent and expire between 30 minutes and two years. You can control cookies through your browser settings, but note that this may impact your user experience. Most browsers automatically accept cookies, but you can choose whether to accept them.

Do Not Track

We do not alter our data collection and usage practices in response to “Do Not Track” signals, as there is no consistent industry understanding of how to respond.

Changes

This Privacy Policy may be updated from time to time to reflect changes in practices or operational, legal, or regulatory reasons.

Complaints

If you wish to make a complaint, contact us via email or mail using the provided details under “Contact” above. If unsatisfied with our response, you have the right to lodge a complaint with the relevant data protection authority.

Last Updated: 07/01/2024